Showing posts with label Johnson and Johnson. Show all posts
Showing posts with label Johnson and Johnson. Show all posts

Monday, November 17, 2008

Like Brands Need Another Reason Why to Pay Attention to Social Media

Motrin. I wouldn't imagine an ad campaign for it that has nothing to do with associated health risks or recalls could enrage a community of social networkers, but it has. Look at Twitter posts for Motrin. I searched for it, and 22 new posts were added in less than a minute after I first searched. People are certainly talking, and they are opinionated.

The comments were so scathing that motrin.com took down their website Sunday night (though some thought it should have been down sooner) and have still not restored it, but you can still view the source of the controversy here:



There have even already been some parodys:



Normally, Johnson & Johnson top Best Brand lists, including Working Mother magazine. They have named Johnson & Johnson one of the “Top 100 Companies for Working Mothers” every year since the list was initiated 21 years ago. This Motrin campaign, however, seemed to strike a sour note with Moms, and they used social media to voice their concerns.

Wearing your baby is not suddenly in fashion, people have been doing it for forever. People are upset that Motrin makes them feel like bad parents. They understand the point Motrin was trying to make, but feel it was made in a tacky way.

Just goes to show you that even the most respected companies can have a blunder every once in a while.

UPDATE: http://sethgodin.typepad.com/seths_blog/2008/11/we-feel-your-pa.html

Wednesday, August 6, 2008

Johnson & Johnson Movement: Beijing 2008

Today I am adding to Yaybia’s Flame Carrying Extreme Javelin Throwing Perfect Ten Olympic Blast!
Johnson & Johnson: one of the most well respected, beloved companies in the world.
Their movement into the Beijing Olympics: lovely.

J&J was the ninth official sponsor of the Beijing Olympics. They are sticking to their values of promoting health and well-being by not only supporting Olympics athletes and medical staff with training, products and services, but also by working to better the health of families in China in general. Here in a sample of just some of the many initiatives J&J is putting into action for their Olympic Movement:

BAND-AID Brand Olympics Education Campaign
Is an initiative to teach, inspire, and motivate young people. Volunteers, along with 800,000 sets of posters, will be sent to elementary and secondary schools around China to help 400 million students learn about the values that [should] define the Olympics. They will also teach basics of health and wound care.

Oral Care
Will provide free dental products to 1600 athletes from underdeveloped countries including REACH toothbrushes and LISTERINE mouthwash.

Medical Training
Is the official volunteer training center of the 2008 Beijing Olympics. They will help 80 Chinese physicians and 2000 medical personnel prepare for the Olympics.

The iVillage Family Room
Partnering with iVillage, this site began on March 3, 2008 and follows the lives of Olympics hopefuls Tina Ellertson (Soccer); twin brothers Paul & Morgan Hamm (Gymnastics); Reese Hoffa (Track & Field); Chellsie Memmel (Gymnastics); siblings Steve & Katie Mocco (Wrestling & Judo); and Lauryn Williams (Track & Field). The webisodes will continue to follow the lives of them and their families for 5 months, until this week when the Beijing Olympics begin. There are also blogs, social networking, and forum to check out.

What I love most about J&J's campaign, or movement as they are calling it, is that this is not a "let's sponsor the Olympics, improve our image (which hardly needs improving anyway) and then get out". Rather, their budget for China is increasing for the Olympics, which they are using as a stepping stone for further ventures in China. They will then continue to have a larger presence (and larger budget) in China so as to leverage those 1.3 billion people. This not only benefits J&J, but will hopefully contribute to China's economy after the Olympics are done and other sponsors pack up their bags and leave.

An unfortunate wrinkle, from all aspects and for all sponsors, is the controversy involved around the violence and human rights violations in China (see previous entries regarding online brand health). Pressure is being put on corporations to wield influence over China to initiate change (since the top 12 global sponsors have a GDP as big as Canada's). However, with J&J's initiative focusing on the improvement of health and well being, could it be that they are working toward improvement by sponsoring the Games rather than withdrawing? Let's see what they say.

In the words of Johnson & Johnson: Yin Ai Er Sheng ("Because we care, we act")

*Be sure to check out some of these other promoters of health, well being, and safety at the 2008 Beijing Olympics*
 
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