Jameson and I ordered Domino's tonight at my insistence because I've been totally mesmerized by the Pizza Turnaround campaign. Some will argue that it's an admission that Domino's had shitty pizza. Well, yeah, it is. But it's also the only way they could ever get customers (like me) who had made up our minds that Domino's = failfest to try it again. Also, it's an admission that they are listening to what people are saying, and their social media has gone from crisis management to being reactive and receptive.
Anyway.
The new pizza was pretty, pretty, pretty good. I'd say at least Pizza Hut quality. But I'm not here to talk about pizza. I'm here because online we ordered breadsticks:
Pretty standard, 8 pieces with dipping sauce. Yum. We received:
Perhaps Pizza Turnaround really was just an ad campaign, and not an actual recommitment to quality? Sad face.
5 comments:
Great blog. I will be back for more!
Hey Libby! What didn't you like? Where do you get your favorite sticks from?
@Anonymous, do you see the discrepancy between the online photo and the actual product?
@ Libby - totally see a difference, but you'll be hard pressed to find any restaurant that's food comes out as shown on a menu or website. I get your gripe, but were they good? Appearance sucks, I'll give you that. Just curious. Some grubby teenager could have pulled your sticks apart and made them look like the picture, but personally I'd rather do that myself. Love your blog!
This is the weirdest comment string ever.
Do you work for Domino's?
And if you're working for Domino's, why are you anonymous?
And if you aren't working for Domino's, why do you care about my breadstick complaints?
And if you love our blog, how was it the breadsticks post that prompted you to make your first comment?
My deal is that the website photo breadsticks were 8 uniform, breadstick-shaped, seemingly-longer-than-3-inches (heh) breadsticks, a la Pizza Hut. Fundamentally different from the yellow loaf-shaped bread product I received. I'm not saying the "grubby teenager," nice visual BTW, should have pulled apart the loaf I received. I just see them as different genres of bread product. Domino's doesn't serve breadsticks, Domino's serves loaves of garlic bread with cut lines.
If you work for Domino's, I am not above being paid off to write fantastic things about the loaf-like breadsticks.
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