A story recently posted on Mashable today, discussed the young woman being sued $50,000 for libel- via Twitter! The suit is being filed by Horizon Realty against Amanda Bonnen for disparaging their company on Twitter. Keep in mind this women tweets every few days and had (page was removed) about 20 followers. Here is the Tweet in question:
“Who said sleeping in a moldy apartment was bad for you? Horizon realty thinks it’s okay.”
I believe that companies can truly improve their practices through things their customers post on Twitter, and other social sites. Just think if Comcast tried to sue everyone who ever said anything bad about their company via Twitter, insanity would ensue. Good thing they didn't.
I can see how Horizon Realty would be peeved that a customer was on Twitter bashing their company. Just like I'm sure Amanda was when Horizon allegedly ignored her mold problem. However, their reaction to sue before warning does worse for their reputation than the Twitter post did.
If Horizon wins, could it be an indication of how Internet libel is handled in the future? Would this case change the way people use Twitter? The Internet?












